International Shipping Policy for Canada
We routinely ship all of our products to Canada on a daily basis. It is our
goal to ensure that your international shopping experience with us is easy and
hassle free.
Shipping Rates
The shipping cost will be automatically shown on the check-out page once
all appropriate information is entered. It is calculated based on the size,
weight, dimensions and final destination of your order. The shipping fee
reflects the base shipping charge and does not include any customs duties and
taxes.
Canadian Duties and Taxes
Duties on goods vary widely, depending on the product and the country in
which it was manufactured. Customers are solely responsible for all duties and
taxes due. For your convenience, the Interior Gallery will arrange for customs
"self-clearance". The self-clearance option translates
to significant cost savings since you will not require the need for an outside
broker. Once the shipment leaves our facility, it will head towards the
Canadian Border Patrol facility nearest to the final destination. Once the
shipment has arrived, the customer will be contacted and informed of the
duties and taxes to be paid prior to delivery. Once these duties and taxes are
paid in full, the shipment will be released to the pre-arranged freight
company, which will delivery the merchandise to your door.
All The Interior Gallery shipments originate in the
United States. Therefore, the following will apply to Canadian shipments:
1. Duty assessed by the Canada Border Services Agency (9.5%)
2. 5% Canadian goods and services tax (GST)
*Note: Provincial Consumption Taxes (HST and QST) vary between provinces and
are the responsibility of the individual.
If you have specific questions about Canadian customs and duties, please
contact the following agencies to assist with calculating the duties and taxes
for your shipment:
Canada Border Services Agency office
Calls within
Canada
Toll-free- Service in English:
1 800 461-9999 - Service in French:
1 800 959-2036
|
Calls outside of Canada
Long distance charges apply
- Service in English:
- Service in French:
|
Border Information Service
Returns
For all questions regarding returns and exchanges, please see our
Terms and
Conditions. For any additional questions and concerns regarding our Return
Policy or to report a problem with your shipment, please call us directly at
214-614-8176 or email us at
sales@interiorgallery.com.
